Octal support

Need help with Octal, or want to report a problem? Write to [email protected]. We answer as soon as we can.

What to include

• Octal’s version, if you know it.
• Your iPhone model and iOS version.
• What you did just before the problem, and the instrument you were playing.
• A screenshot or screen recording, if you can.

Purchases

If you bought Octal’s full version and it is locked after a reinstall or on a new iPhone, open the unlock offer in Octal and choose Restore purchase. Apple handles refunds, at reportaproblem.apple.com.

TestFlight testers

Use the Send Beta Feedback option in the TestFlight app. It attaches a screenshot and your device details for us.

Your data

Octal keeps what you make on your device and holds no account, so we have no personal data to delete. See the privacy policy.